What is included in a penetration testing service?
An engagement may include approved web applications, APIs, internal or external networks, infrastructure or mobile applications. The exact systems, testing accounts, exclusions and techniques are defined in a written scope before work begins.
What is the difference between vulnerability assessment and penetration testing?
Vulnerability assessment identifies and prioritises potential security weaknesses. Penetration testing uses controlled, authorised checks to determine whether selected weaknesses or attack paths are exploitable and what impact is possible within the agreed scope.
Can penetration testing be carried out on a live production system?
Testing on production may be possible with written authorisation, carefully agreed activities, operating windows, escalation contacts and stop conditions. Some techniques may be excluded or moved to staging to reduce operational risk.
What information do we need to provide before a penetration test?
Useful starting information includes application URLs or IP ranges, asset owners, hosting and vendor constraints, test accounts for relevant user roles, business-critical periods and your target completion date.
How long does penetration testing take, and how is pricing determined?
Effort and cost depend on the number of assets, application complexity, user roles, access level, testing depth, delivery dates and retesting requirements. The proposal should identify the scope, work involved and deliverables instead of assuming a fixed price for every environment.
Do you provide a penetration testing report and retesting?
A proposed engagement may include scope documentation, an executive summary, technical findings, supporting evidence, risk reasoning, remediation guidance and a handover discussion. Retesting of selected findings should be specified in the quotation.
What is VAPT, and is it the same as penetration testing?
VAPT stands for Vulnerability Assessment and Penetration Testing. A vulnerability assessment identifies possible weaknesses; penetration testing investigates whether selected weaknesses or attack paths can be exploited safely within the written scope. Ask the provider whether both are included.
Do you offer black-box, grey-box and white-box penetration testing?
These are different access models that can be discussed when scoping an engagement. Black-box testing uses minimal inside knowledge, grey-box testing uses limited accounts or documentation, and white-box testing uses broader technical access. The chosen method depends on the objective and authorised access.
Does a penetration test guarantee our systems are secure or meet compliance requirements?
No. A penetration test is a time-bound assessment of agreed assets and test conditions. It cannot prove that every issue has been found or replace separate certification, risk management, regulatory, or independent audit requirements.